Effective Date: June 1st, 2025

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1. Acceptance of Terms

By creating an Account, accessing, or using the Service in any way, the User accepts these Terms & Conditions (“Terms”). If the User does not agree, they may not use the Service.

These Terms form a legally binding agreement between the User and:
RecruitScout – Silvio Bonomi, Via Maddalena Sotto Botticino 25082 Italy (“RecruitScout”, “we”, “our”, “us”).

 

2. Definitions

• Service: the RecruitScout software platform, including all features, modules, insights, integrations, and related services.

• User: any individual or entity accessing or using the Service.

• Account: the user account required to access the Service.

• Subscription: the paid access period purchased by the User.

• Customer Content: any data, lists, text, files, or information uploaded, provided, or created by the User.

• Output Data: any data generated by the Service, including insights, signals, analytics, enrichment results, or identified contacts.

• DPA: the RecruitScout Data Processing Agreement, which governs personal data processing under GDPR.

 

3. Service Description and Use

3.1 The Service provides tools to detect opportunities, identify potential decision makers from publicly available or licensed sources, and facilitate outreach through integrated systems chosen by the User.
3.2 RecruitScout does not guarantee meetings, replies, new clients, hires, placements, revenue, or any business outcomes.
3.3 RecruitScout may modify or update any part of the Service at any time, including features, modules, data sources, interfaces, or integrations.
3.4 RecruitScout does not guarantee uninterrupted uptime or availability. All use is “as is” and “as available.”
3.5 Support is provided at RecruitScout’s discretion and without any guaranteed response time unless otherwise agreed in writing.

 

4. Account Registration and Security

4.1 Users must provide accurate and complete information when creating an Account.
4.2 The User is responsible for maintaining the confidentiality of access credentials.
4.3 The User is responsible for all activity conducted under their Account.
4.4 RecruitScout may suspend or terminate Accounts for violations of these Terms, misuse of the Service, suspicious activity, or unlawful behavior.

 

5. Subscription, Billing, Non-Renewal, Cancellation, Refunds

5.1 Subscriptions are not automatically renewed. Access to the Service ends at the end of the purchased period unless a new Subscription is purchased.
5.2 Subscriptions cannot be cancelled early.
5.3 Refunds are not available except in cases of manifest and verifiable technical error attributable solely to RecruitScout that renders the Service unusable for a substantial portion of the paid period.
5.4 No refunds apply for lack of use, dissatisfaction with the Service or results, data accuracy, expectations of volume, changes of mind, or internal business decisions.
5.5 Prices may change at any time, but changes apply only to future purchases.
5.6 Prices may be subject to VAT/IVA or other applicable taxes.
5.7 RecruitScout may suspend access for non payment or payment fraud.

 

6. User Responsibilities, Warranties, and Compliance

6.1 The User is solely responsible for:
a. ensuring lawful basis to process personal data;
b. compliance with GDPR, ePrivacy, CAN-SPAM, and all applicable laws;
c. compliance with the terms of third-party platforms (e.g., LinkedIn, email APIs, CRM providers);
d. lawful use of Output Data and Customer Content.

6.2 The User warrants that:
a. all data provided or uploaded is lawful, accurate, and obtained with the required rights or consents;
b. they will not use the Service for harassment, spam, or unlawful processing.

6.3 Indemnification:
The User shall indemnify, defend, and hold harmless RecruitScout from any claims, damages, penalties, or expenses arising from the User’s violation of these Terms, misuse of the Service, or unlawful processing or outreach.

 

7. Acceptable Use Policy

The User agrees not to:
a. use the Service for unlawful, fraudulent, abusive, harmful, or misleading activities;
b. scrape, harvest, or process personal data in violation of applicable laws or third-party terms;
c. reverse engineer, copy, modify, or exploit any part of the Service;
d. overload, interfere with, or attempt unauthorized access to RecruitScout systems;
e. share access credentials or provide the Service to third parties without permission.

RecruitScout may suspend access immediately, without refund, for any violation.

 

8. Customer Content and Output Data

8.1 The User retains all rights to Customer Content.
8.2 By uploading Customer Content, the User grants RecruitScout a non exclusive license to process that content solely for providing the Service.
8.3 Output Data is licensed to the User for internal business use only.
8.4 RecruitScout may generate anonymized and aggregated statistical data for analytics, product improvement, and benchmarking, without identifying individuals or customers.

 

9. Data Protection, DPA, Sub-Processors, and Transfers

9.1 The User is the Data Controller. RecruitScout is the Data Processor.
9.2 Personal data processing is governed by the RecruitScout Data Processing Agreement (DPA), which forms an integral part of these Terms.
9.3 The User consents to the use of sub-processors for hosting, analytics, enrichment, email delivery, and other infrastructure necessary for the Service.
9.4 RecruitScout ensures that sub-processors are GDPR-compliant and remain under written contractual obligations.
9.5 If personal data is transferred outside the EEA, RecruitScout will implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
9.6 Data retention, deletion, and breach notification obligations are defined in the DPA.

 

10. Third-Party Integrations

10.1 The Service may integrate with third-party providers (e.g., email APIs, CRM systems, enrichment tools).
10.2 RecruitScout is not responsible for outages, failures, price changes, API limitations, policy changes, or compliance breaches of third-party providers.
10.3 The User must comply with all applicable third-party terms when using such integrations.

 

11. Intellectual Property

11.1 All software, algorithms, architecture, design, trademarks, and documentation belong exclusively to RecruitScout.
11.2 The User receives a limited, revocable, non transferable license to use the Service according to these Terms.
11.3 The User may not copy, distribute, modify, or create derivative works of the Service.

 

12. Confidentiality

12.1 Both parties shall treat non-public information as confidential.
12.2 Confidentiality obligations survive termination.

 

13. Warranty Disclaimer

13.1 The Service is provided “as is” and “as available,” without warranties of any kind.
13.2 RecruitScout does not warrant:
a. uptime, uninterrupted access, or error free operation;
b. accuracy, completeness, or reliability of Output Data;
c. any business results or outcomes.

 

14. Limitation of Liability

14.1 RecruitScout is not liable for indirect, incidental, special, punitive, or consequential damages.
14.2 RecruitScout’s total liability in any 12 month period is limited to the amount paid by the User in that period.
14.3 RecruitScout is not liable for decisions or actions taken by the User based on Output Data.

 

15. Termination and Data Handling

15.1 RecruitScout may suspend or terminate access for violations of these Terms or unlawful use.
15.2 Upon termination, access to the Service ceases immediately.
15.3 The User may request export of Customer Content and Output Data within 30 days after termination. After that, RecruitScout may delete the data.
15.4 The following survive termination: confidentiality, IP, indemnification, limitation of liability, warranties, and payment obligations.

 

16. Amendments

RecruitScout may update these Terms at any time. Updates apply to future purchases and continued use of the Service after the publication of updated Terms indicates acceptance.

 

17. Entire Agreement and Severability

17.1 These Terms, together with the Privacy Policy and DPA, form the entire agreement between the parties.
17.2 If any provision is found unenforceable, the remaining provisions remain in full force.

 

18. Governing Law and Jurisdiction

These Terms are governed by Italian law. Courts of  Brescia have exclusive jurisdiction over any dispute.

 

19. Contact

RecruitScout
Silvio Bonomi

Via Maddalena Sotto Botticino 25082 Italy
silvio@artemisleads.com

 

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